Frequently Asked Questions (FAQs)

  • Home
Residential

We feature an exclusive portfolio of luxury apartments, penthouses, and villas located in premium neighborhoods. Each property is designed with modern aesthetics and high-end finishes to meet the expectations of sophisticated living.

Our standard lease term is 12 months, though flexible durations can be arranged based on individual needs. Please contact us for customized lease options.

Scheduling a viewing is simple. Use our online booking system, call our dedicated residential hotline, or email us directly. We pride ourselves on responding within 10 minutes to ensure your convenience.

In some properties, select utilities and maintenance services are included. However, offerings vary by property. Please review the specific listing details or ask our representative for the exact inclusions.

Typically, a completed application form, proof of income, identification, and references are required. A security deposit—usually equivalent to one month’s rent—is also needed. Our leasing team will provide a comprehensive checklist during the application process.

Amenities often include 24/7 concierge service, state-of-the-art security systems, fitness centers, swimming pools, landscaped outdoor areas, and secure parking. Detailed amenities for each property are listed in its description

Pet policies differ by property. Many of our luxury homes are pet-friendly, while some may have specific restrictions. Please check the individual property listing or inquire directly with our team.

Yes, many of our residential properties offer dedicated parking solutions such as private garages or reserved spots. Specific parking options can be confirmed during your inquiry or viewing.

We have an on-site maintenance team that addresses any issues promptly. For non-urgent matters, you can submit a maintenance request via our resident portal, and our team will follow up within the shortest possible time.

Lease renewal discussions typically begin 60 days prior to the lease end date. We are happy to offer extensions or renewals based on mutual agreement and current market conditions.

Commercial

Our portfolio includes high-end office suites, retail spaces, and co-working environments, all strategically located to cater to businesses seeking prestige and prime market exposure

We offer flexible leasing options ranging from short-term to long-term commitments. Lease duration and terms are tailored to align with your business requirements.

Commercial properties feature state-of-the-art facilities, including high-speed internet, modern conference rooms, secure entry systems, and dedicated concierge services. Additional support services such as facility management and IT support may also be available.

You can book a tour by using our online scheduling tool or contacting our commercial leasing team directly. We guarantee a prompt response—typically within 10 minutes—to arrange a suitable time for your visit.

Modifications are subject to building regulations and prior approval. Our leasing specialists will work with you to accommodate customizations that meet your business needs while ensuring compliance with our property standards.

The deposit requirements vary depending on the property and lease term, generally based on a percentage of the monthly rent or a fixed amount. Our team will provide a detailed breakdown during the inquiry process.

In addition to the base rent, there may be service charges, management fees, or utility costs depending on the property. All additional fees are clearly detailed in your leasing agreement.

We offer comprehensive support services including facility management, dedicated account management, and concierge services to ensure that your business operates seamlessly.

Payments can be made via bank transfer, cheque, or through our secure online payment portal, with terms clearly outlined in the lease contract.

Yes, lease renewals and extensions can be negotiated well in advance of the lease expiration. We recommend discussing your long-term needs with our team early on to secure favourable terms.

Short Letting

Short letting offers fully furnished luxury accommodations for durations ranging from a few days to several months. This option is ideal for business travellers, vacationers, or individuals in transitional periods.

Absolutely. All our short let accommodations come fully furnished with premium furniture, modern appliances, and stylish decor to ensure a comfortable and hassle-free stay.

Packages typically include utilities, high-speed internet, regular housekeeping, and concierge services. The exact inclusions vary by property; please check the property details for specifics.

Booking is straightforward through our dedicated short let section on our website, or you can contact our short let team directly. We aim to confirm all inquiries and bookings within 10 minutes.

Shortlet rentals require secure online payment, with a refundable deposit sometimes applied depending on the duration and property. All payment details will be provided during the booking process.

Yes, subject to availability, extensions can be accommodated. We advise contacting our team as early as possible to discuss extension options and secure your desired dates.

Cancellation policies vary based on the property and the length of the stay. Detailed cancellation terms will be clearly communicated at the time of booking.

Standard check-in is generally after 3:00 PM, and check-out is by 11:00 AM. Specific times may vary by property, and these details will be confirmed upon booking.

Most short let packages include regular housekeeping. Any additional service requests, such as extra cleaning or bespoke concierge services, may incur extra charges, which will be outlined during the booking process.

We provide a range of additional services including airport transfers, personalized concierge assistance, local experience recommendations, and more to ensure your stay is exceptional.

Compare